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Technical Support Officer Supervisor

Louisiana State Police Commission
Technical Support Officer



Job Class Code: 07133540
F5, PR, 03/31/2019

The examples of work given are intended as illustrations of the various types of work performed in positions allocated for this job. The absence of specific statements of duties does not exclude those tasks from the position if the work is similar, related, or a logical assignment of the position.

JOB TITLE:State Police Technical Support Officer

FUNCTION OF WORK:

To provide advanced technical investigative support to the Louisiana State Police; may also support other local, state, and federal law enforcement agencies in Louisiana. The State Police Technical Support Officer assists in proactive and reactive professional law enforcement services, through the various disciplines assigned; specifically, services provided are in the form of electronic forensics (audio, video, computer, and mobile devices), countermeasures, surveillance (audio, video, pen registers, and wiretaps), surreptitious entry, equipment maintenance, and training of law enforcement personnel. Through the course of these services, the incumbent assists in locating, identifying, and validating criminal activity resulting in the apprehension of perpetrators.

LEVEL OF WORK:

Experienced

SUPERVISION RECEIVED:

Direct supervision from a State Police Technical Support Officer Supervisor. Functional or project-based supervision may be received from a State Police Technical Support Senior Officer.

SUPERVISION EXERCISED:

Functional or project-based supervision on cases or incidents that require technical support.

LOCATION OF WORK:

Department of Public Safety and Corrections, Office of State Police, Technical Support Unit.

JOB DISTINCTIONS:

Differs from the State Police Technical Support Officer Trainee by the level of training, possession of experience, and operational knowledge required to perform duties associated in the field of electronic surveillance, computer forensics, mobile device forensics, and electronic countermeasures.

Differs from the other State Police jobs with the specialization in the field of electronic surveillance, computer forensics, mobile device forensics, and electronic countermeasures.

EXAMPLES OF WORK:

Performs all functions of a commissioned State Police Trooper.

Establishes, organizes, and oversees the proper operation of pen registers, pings, and wiretaps.

Involved in the installation and recovery of equipment, including but not limited to: covert cameras, surveillance platforms, interview room monitoring equipment, covert audio recording devices, GPS tracking equipment, closed-circuit recording systems, pole cameras, and other installations.

Captures and records the audio and video from covert installations.

Conducts electronic countermeasure sweeps using electronic equipment and approved techniques.


Attends schools to stay abreast of continual advances in equipment and techniques in the field of electronic surveillance, computer forensics, mobile device forensics, and electronic countermeasures.

Performs routine preventive maintenance and conducts field tests on equipment to determine its working status.

Writes and compiles all necessary reports with supporting documentation.

Maintain files on cases involving the use of electronic or technical surveillance.

Provides project supervision and training to Louisiana State Police as well as other local, state, and federal law enforcement agencies.

MINIMUM QUALIFICATIONS:

Two years of experience as a State Police Technical Support Officer Trainee AND satisfactory completion of all required State Police Technical Support Officer training.




Last Modified: 03/26/2019